Events and Entertainment Company - Full Business Automation
An events and entertainment company automated 100% of its core operations across 7 integrated platforms, delivered in 27 days.
Project Overview
Project description
Business automation for the company specialising in creating entertainment events, consisting of providing decorations as well as additional services.
Full automation of the business was requested.
50+ Contractors
20+ Staff
1700+ Inventory Items
100+ Clients
The challenge was to create double payment system where the customer would pay 50% deposit and then the remaining amount before upcoming event. We completed this using integration between AirTable, Make.com and GHL to create 3x invoices to cater for each case m. The customer would then receive email with button selections to pay correct amount.
Solution features
Booking forms for clients, with automations via Slack and Teams scheduling
Driving distance and timing calculation with Google Calendar integration
Automated Invoices and Quotes using Stripe and APITemplate
Stripe integration for Deposits and Full payments sending and tracking
Work recipe generation and contact automation pre-order, during order and post order marketing followup using GoHighLevel.
AirTable base
Interconnection Diagram
Make Automations
GHL Automations
Automated Email Templates
SOPs and Documentation
Project Details
Technology Stack
Processes
- Customer Contact Automation
- Onboarding
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