Music Artist Agency - International Expansion with AirTable Softr
Q Music expanded beyond Chicago and Detroit into New York, Miami, and Toronto's competitive Soho House and hotel market to become a US national brand, while saving 153 hours a month across 10 integrated platforms.

Project Overview
Key system metrics Phase 2 Solution Blueprint Mapping Payment processing automation for clients Invoice Payment request and payment automation Day of the event and Post event automations Bidding Process Automations Map AirTable admin interface for event and Shift management Gig calendar Softr Artist Portal and Contracts User Acceptance Testing list
Key system metrics
62+ New Automation Flows in Zapier and Make
200+ Zap system update
50 AirTable automations
852 Active Automation steps
API integration for two-way sync with Shifts Software
25 Tables within AirTable
4 Separate Softr portals with 10+ pages each
Venue Guides
Event Management
Client Portal
Artist Portal
Data metrics
220+ shifts handling for every single weekend
1000+ vendors in the database
36+ Locations
2 Currencies
2 Countries
W8 and W8BEN form management
Routable, QUickBooks Online and Bill.com integration
Contract signing right on the website
Invoices and payment management with Stripe
SMS and Email integration for notification
Tiered Artist searches, algorithm tier / venue/ gig matching
Phase 2 Solution Blueprint Mapping
Payment processing automation for clients
Invoice Payment request and payment automation
Day of the event and Post event automations
Bidding Process
Automations Map
AirTable admin interface for event and Shift management
Gig calendar
Softr Artist Portal and Contracts
User Acceptance Testing list
Green checked items are showing that the element has been developed, tested and correct operation confirmed by client
There are 6 Phases in the project
Project Details
Technology Stack
Processes
- Bespoke platform development
- Customer Contact Automation
- Onboarding
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